Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Next revision
Previous revision
en:aai:contact [2019/07/18 16:01]
Wolfgang Pempe created
en:aai:contact [2020/02/07 10:52] (current)
Wolfgang Pempe
Line 1: Line 1:
 ====== Contact ====== ====== Contact ======
-==== DFN-AAI ​Hotline ​==== +The DFN-AAI team is available during normal business hours.  
-The hotline is available between 9.00 and 12.00 hours (CE[S]T) on Mondays to Fridays. (Please consider the [[https://​en.wikipedia.org/​wiki/​Public_holidays_in_Germany|regional holidays in Baden-Wuerttemberg]])+==== DFN-AAI ​Support and Consulting ​====
 | **email:​** ​ | [[hotline@aai.dfn.de|hotline@aai.dfn.de]] | | **email:​** ​ | [[hotline@aai.dfn.de|hotline@aai.dfn.de]] |
-| **phone:** | 0711-63314-215 +| **phone:** | +49-30-884299-9124 ​
-| **fax:** | 0711-63314-133 |+| **fax:** | +49-30-884299-370 |
 Please note: The DFN-AAI hotline only provides support for questions concerning the federation in general as well as installation and configuration of SAML-enabled software with a main focus on Shibboleth. Due to the variety of possible implementation scenarios, no direct support can be provided for other kinds of web applications and IDM systems. Via the [[de:​aai:​mailinglists|mailing lists]], federation participants may exchange their experiences. Please note: The DFN-AAI hotline only provides support for questions concerning the federation in general as well as installation and configuration of SAML-enabled software with a main focus on Shibboleth. Due to the variety of possible implementation scenarios, no direct support can be provided for other kinds of web applications and IDM systems. Via the [[de:​aai:​mailinglists|mailing lists]], federation participants may exchange their experiences.
 ==== Administrative Contact ==== ==== Administrative Contact ====
-Please refer to [[en:​registration|Anmeldung]]+Please refer to [[en:​registration|Registration]]
 ==== Security Contact ==== ==== Security Contact ====
-Please refer to [[de:​aai:​incidentresponse|Incident Response]]+Please refer to [[en:​aai:​incidentresponse|Incident Response]]
  • Last modified: 11 months ago