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en:aai:contact [2019/07/18 16:01] Wolfgang Pempeen:aai:contact [2020/02/07 10:52] Wolfgang Pempe
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 ====== Contact ====== ====== Contact ======
-==== DFN-AAI Hotline ==== +The DFN-AAI team is available during normal business hours.  
-The hotline is available between 9.00 and 12.00 hours (CE[S]T) on Mondays to Fridays. (Please consider the [[https://en.wikipedia.org/wiki/Public_holidays_in_Germany|regional holidays in Baden-Wuerttemberg]])+==== DFN-AAI Support and Consulting ====
 | **email:**  | [[hotline@aai.dfn.de|hotline@aai.dfn.de]] | | **email:**  | [[hotline@aai.dfn.de|hotline@aai.dfn.de]] |
-| **phone:** | 0711-63314-215 +| **phone:** | +49-30-884299-9124 
-| **fax:** | 0711-63314-133 |+| **fax:** | +49-30-884299-370 |
 Please note: The DFN-AAI hotline only provides support for questions concerning the federation in general as well as installation and configuration of SAML-enabled software with a main focus on Shibboleth. Due to the variety of possible implementation scenarios, no direct support can be provided for other kinds of web applications and IDM systems. Via the [[de:aai:mailinglists|mailing lists]], federation participants may exchange their experiences. Please note: The DFN-AAI hotline only provides support for questions concerning the federation in general as well as installation and configuration of SAML-enabled software with a main focus on Shibboleth. Due to the variety of possible implementation scenarios, no direct support can be provided for other kinds of web applications and IDM systems. Via the [[de:aai:mailinglists|mailing lists]], federation participants may exchange their experiences.
 ==== Administrative Contact ==== ==== Administrative Contact ====
  • Last modified: 3 years ago